ARTICLES: LISTENING TO THE VOICE OF CHILDREN  
   

SEPTEMBER 2010 -

Children have much to say and express about themselves. They are unique, smart, sensitive, and aware. Validating their communications increases their sense of well-being, safety, security, and positive self-esteem. 

Reflective listening is a skill ensuring your child is heard and understood. One must first listen and clarify the communication before knowing how to respond. Now, let’s review the steps to active listening.

  1. Acknowledge that you heard your child by saying something to elicit further information. You might say, “Wow!”, “Oh yeah?”, “Ouch!”’ “You’re kidding!”, “Really?”, “Tell me about that.”, etc...

  2. Ask neutral, genuine, questions to invite more information; such as, “Tell me more.”, “What happened?”, “What do you think about that?”, etc...

  3. Reflect feelings to communicate that you fully understand and accept what is being said. Acknowledging a child’s experience can help dissipate upsets. For example, you might say, “You look really angry!”, “You look sad.”, “You seem worried.”, etc...

  4. Respond accordingly. You might offer a solution, choice, reassurance, acknowledgment, opportunity, etc... 

Check in regularly to ensure that you understand your child’s perceptions, views, and experiences. Demonstrating your understanding and support through reflective listening and responding will increase your child’s self-esteem, confidence, and overall happiness and sense of well-being. 

   

 
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